• Practice Extender for Remote Monitoring

    Free Practice Extender

    Practice Extender: Like Adding Free Staff

    Imagine adding a talented practice extender to your staff who works remotely. Plus, you only pay when they work. And all their work is covered by CCM / RPM reimbursement codes. Our monitoring service partner sets their rates so that your out of pocket is nothing. Its like getting a new staff member for free!

    Get fewer unplanned phone calls from chronic patients in crisis mode. Eliminate diabetic management log books with VitalCare and Diasyst. Cut down the trips to the ED. Let your current staff focus on running your practice better.

    Our practice extender staff creates personal relationships that support your practice style. They set up the Family connections and help the lonely patient socially engage. They are monitoring your patient’s vital signs, medications, nutrition and activities and watching for vital sign alerts. The quality of your practice takes a step up when you add our RPM services.

    VitalCare: Communication and Monitoring

    Telemedical Partners helps you with technology that improves patient communication particularly with chronic patients. VitalCare Family lets the patient’s caregiver make HIPAA compliant video calls. Family caregivers can see the vital signs, nutrition, medication, activity and get text messages for vital sign alerts. Add them to your video call with the patient when having family support is important.

    Our VitalCare Social engagement is included at no charge. So now you can help the isolated patient connect with the world. Eary to see and touch tiles lead the patient. What’s more, they connect for information about their disease; get help about nutrition and food preparation; find entertainment; mind stimulating games; exercise help and more. Its truly the first program of its kind to help reduce the isolation and loneliness of seniors.

    And both programs are included in VitalCare.

    Call us today or drop us a note. Let us show you the financial side of remote patient monitoring and our turnkey program.

  • Your RPM Mini-Clinical

    How to Start Your RPM Mini-Clinical

    Starting RPM with a mini-clinical study establishes the practice’s protocol, keeps costs low, produces measurable outcomes, and gets the staff comfortable with the technology.

    Take advantage of our 15 day VitalCare free trial.

    RPM Mini-Clinical Patient Selection

    Patient Profile: Younger Medicare patients; own and use a smartphone; knows what an app is; and has one chronic condition such as hypertension are best for this Remote Patient Monitoring RPM mini-clinical. They do not need a tablet because they own a smartphone and like using it. They may own a fitness watch or are willing to invest in one. Find 10 to 20 of these patients.

    Product:  Keep is simple and keep costs low. Patients get a weight scale only.  It is one of the two easiest devices to use, pulse oximeter being the second. Many hypertensives own a BP cuff, perhaps even an expensive one.  They are cumbersome and painful to use.  Diabetics likely have a glucometer and are comfortable using it. Both patient types often have a weight problem. The scale gets used frequently and is painless thus achieving the necessary days of use for reimbursement. 

    Your Mini-Clinical Metrics

    It is important to set out reasonable expectations and outcomes for this initial group.  A simple group metric such as an overall 25% reduction in blood pressure could be used.  There is clinical documentation that a most basic RPM program (one call a month) resulted in a 30% reduction. A second metric may be group weight loss in the first month.

    How to Use the VitalCare App

    • Medication: Start using the reminder function to reinforce patient compliance.  Taking their blood pressure medication as prescribed should product positive results in a month or sooner.
    • Weight: Taken regularly, VitalCare produces a trendline of changes. This makes the patient aware of the results of their diet and exercise program.
    • Nutrition: We suggest that the patient monitor their daily diet for one week.  This gives the provider monitor an opportunity to intervene and make suggested changes.
    • Steps and Caloric Burn: The patient should be tracking their activity as part of the lifestyle change and weight loss program.  Owning a fitness watch is helpful.
    • Engagement: Focus the engagement on lifestyle changes in diet, exercise, medication and other information that may help lower their blood pressure.
    • Communication: Send regular Messages, Questions, and Surveys to reinforce their new behavior.
    • Video:  Utilize the Video Call Scheduler to organize calls during the staffers RPM hours.
    • Group Video (Q1 2021): Create group behavior modification sessions (billable CPT Code).

    Identify the Right Administrator

    The physician identifies an administrator or nurse and they become the RPM and VitalCare champion. Make sure they see how VitalCare works to build and support RPM billing. It helps if they understand how group programs such as weight watchers and AA work to support a person changing habits.  There is an important psychological component in RPM.

    Allocating Time for RPM

    Time must be allocated as a priority to RPM. The physician should set up an incentive or reward system for this person.  During this “RPM mini-clinical” an outside support person helps the staff person in charge with identifying patients and learning how easy VitalCare is for them to use. 

    Expanding the Program

    As you start expanding the program, you will start having patients who are not as technically proficient, are more difficult to manage (habits again), or may need multiple devices and a tablet.  As the program produces cash flow, occasionally purchasing a tablet for a patient might not be as big a deal.  Again, keep the expense to a minimum so you see the positive cash flow.

    You will likely have co-morbidity patients such as hypertensives with diabetes.  Much like the straight hypertensive, these people may own a BP cuff and glucometer.  The VitalTech glucometer is relatively inexpensive and the diabetic needs to use it daily. A weight scale plus glucometer might be the right choice.  You follow the same protocol, but the Engagement and Communication will center more on diabetes management

    Let us know when you would like to start your RPM Mini-Clinical.

  • Starting Remote Monitoring: Not a Do It Yourself Project

    Starting remote monitoring is not a do it your self venture, its more of an adventure. Experience shows that practices starting remote monitoring using their staff creates disappointing results.  In fact, only about 35% of enrolled patients are actually monitored. If your ultimate goal is better outcomes and resulting quality scores, DIY remote monitoring won’t get you there.

    Starting Remote Monitoring with Our Services

    We created Total Turnkey RPM to get you started quickly with no negative impact on the practice. Moreover, we can show you how by investing a small amount in monitoring devices, you can turn a a consistent profit. And do it without disrupting the office.

    The first difference is care extender monitoring service. Just think, you only pay them when they produce results. Contrast this with paying your staff hourly rates. Just stick with this service for 3 months and they will train your staff, then hand monitoring off to you!

    FDA Cleared Monitoring Devices

    Start your next staff meeting “We are starting remote patient monitoring. The good news is you won’t be doing it. Let me introduce our RPM care monitoring team.”

    Of course, there is the issue of providing monitoring devices. The reality is you need to provide one BLE or LTE digital monitoring device per patient. But, you don’t need to provide a smartphone or tablet or 2, 3 or 4 devices. Just one FDA approved, digital device that can be easily used 16 days a month.  It may be that a weight scale works. Most chronic patients need weight and nutrition management.  And a scale covers it.

    The key to success with patient care usually starts with medication compliance. But, remote monitored patients know you are watching them!  And the VitalCare medication app reinforces it. Compliance goes up and outcomes improve.

    At the end of the year, your quality scores such as MIPS will improve giving you the reimbursement financial reward you deserve.

    The key here is let us get your program started.  Just try our 15 day free trial of the VitalCare remote monitoring and engagement platform.

  • Beyond Telemedicine

    You Took the First Step, Now What?

    Let’s start with all those nice senior citizens home bound and afraid to come to your office.  Don’t wait for them to have a stroke, heart attack or other emergency.  Move beyond telemedicine and get them on remote patient monitoring.

    Continue reading Beyond Telemedicine